Troubleshooting

Common setup issues

Common checks

ProblemWhat to check
Voice list does not loadCheck the API key, scopes, internet connection, and API base URL.
Credit meter shows an errorThe key may need account read access or the account may be unreachable.
Generate failsCheck character limits, selected model, account credits, and whether the selected voice supports the requested generation.
Saved asset does not appearCheck the save folder and let the Content Browser refresh. Avoid invalid characters in generated clip names.
Persona cue does not playConfirm the Audio ID matches exactly, the mapping asset is assigned, and the audio asset exists.
Face animation does not playConfirm the mapping entry has an animation asset and the face mesh component name matches your character Blueprint.
ElevenLabs Voice Studio - Troubleshooting | Athian Games